FAQs

 

What is Grenfell United?

Grenfell United are the main group of survivors and bereaved of the Grenfell tower fire, working together for our community and campaigning for safe homes, justice and change. We were founded in the days after the fire. We are a registered family association and have an elected committee that seeks to represent survivors and bereaved families.

Can I donate to Grenfell United?

Grenfell United is a family association set up by survivors and bereaved of the Grenfell Tower fire to support each other and campaign for justice and change so that nothing like this can ever happen again. Grenfell United does not accept donations. We recommend people that who want to donate to support survivors, bereaved and the wider community affected by the fire, donate to the Grenfell Foundation.

Our privacy policy

Grenfell United is a family association.

What data we need

The personal data we collect from you includes:

  • your email address, post code, name and subscription preferences when you sign up to our email alerts

  • how you use our emails – for example whether you open them and which links you click on

  • your Internet Protocol (IP) address, and details of which version of web browser you used

  • information on how you use the site, using cookies and page tagging techniques


The legal basis for processing this data is consent from you.

Why we need it

We use Google Analytics software to collect information about how you use grenfellunited.org. We do this to help make sure the site is meeting the needs of its users and to help us make improvements, for example improving site search.

Google Analytics stores information about:

  • the pages you visit on grenfellunited.org

  • how long you spend on each grenfellunited.org page

  • how you got to the site

  • what you click on while you’re visiting the site


We do not collect or store your personal information (for example your name or address) so this information cannot be used to identify who you are.

We also collect data in order to:

  • improve the site by monitoring how you use it

  • gather feedback to improve our services, for example our email alerts

  • respond to any feedback you send us, if you’ve asked us to

  • send email alerts to users who request them


What we do with your data

The data we collect may be shared with supplier organisations.

We will not:

  • sell or rent your data to third parties

  • share your data with third parties for marketing purposes


We will share your data if we are required to do so by law – for example, by court order, or to prevent fraud or other crime.

How long we keep your data

We will only retain your personal data for as long as:

  • it is needed for the purposes set out in this document

  • the law requires us to


In general, this means that we will only hold your personal data for a minimum of 1 year and a maximum of 7 years.

Children’s privacy protection

Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

Where your data is processed and stored

We design, build and run our systems to make sure that your data is as safe as possible at any stage, both while it’s processed and when it’s stored.

Your personal data may, throughout the course of its processing at grenfellunited.org, be transferred outside of the European Economic Area (EEA). Where this is the case, all appropriate technical and legal safeguards will be put in place to ensure that you are afforded the same level of protection as within the EEA.

How we protect your data and keep it secure

We are committed to doing all that we can to keep your data secure. We also make sure that any third parties that we deal with keep all personal data they process on our behalf secure.

Your rights You have the right to request:

  • information about how your personal data is processed

  • a copy of that personal data

  • that anything inaccurate in your personal data is corrected immediately


You can also:

  • raise an objection about how your personal data is processed

  • request that your personal data is erased if there is no longer a justification for it

  • ask that the processing of your personal data is restricted in certain circumstances


If you have any of these requests, get in contact using the email below.

Changes to this policy We may change this privacy policy. In that case, the ‘last updated’ date at the bottom of this page will also change. Any changes to this privacy policy will apply to you and your data immediately. If these changes affect how your personal data is processed,Grenfell United will take reasonable steps to let you know. Contact us or make a complaint

Contact the us via the email below if you:

  • have any questions about anything in this document

  • think that your personal data has been misused or mishandled
 info@grenfellunited.org

You can also make a complaint to the Information Commissioner, who is an independent regulator: casework@ico.org.uk Telephone: 0303 123 1113 Textphone: 01625 545860 Monday to Friday, 9am to 4:30pm

Last updated: 11th December 2018

About the Grenfell Foundation

The Grenfell Foundation is a charitable organisation set up this year at the request of bereaved and survivors from the Grenfell Tower fire. It will provide support and assistance to the generations affected by the Grenfell Tower tragedy for years to come, with an emphasis on community, well-being and education. Thanks to donations, the Foundation will soon be opening up a grant system to support community-led projects that work in these areas. https://grenfellfoundation.org.uk/